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Site Manager Certificate (ASCHA)

ASCHA Site Manager


The Alberta Seniors & Community Housing Association (ASCHA), in collaboration with Red Deer Polytechnic (RDP), is proud to offer accessible, flexible, and sector specific online learning opportunities to Site Managers in rapidly growing seniors’ housing. The certificate program is designed for individuals with an interest in developing skills, insights, and the confidence needed to take on the challenge of a leadership role in person-centered environments that emphasize quality support services and care. The program teaches frontline management skills for operations and personnel, as well as effective handling of communication and conflict resolution within the parameters of the aging process.


Download the Site Manager Certificate Brochure




Each course has six live classes: one hour for six consecutive weeks.

Delivery Method:



$525.00 + GST per course

Funding Options:

Laura Crawford Certificate Program Scholarship Award - Sponsored by ASCHA

The Laura Crawford Scholarship Award of $1000 is granted to one applicant, every year, registered in or attending the Site Manager or the Activity Coordinator Program. Visit ASCHA’s website for details on how to apply:



Admission Requirements:

No pre-requisites or online learning experience required.

Program Details:

Students must take 7 courses: (4) core courses and (3) elective courses.

Core Courses
Communication & Conflict Management

Develop interpersonal and oral communication skills. Focus on gaining skills and knowledge to manage conflict and build relationships. Come prepared to learn about the conflict management model, processes, and practices.

Site Operations

Examine the key areas of day-to-day seniors housing operational responsibilities. The focus is on practical elements of managerial activity, relying on discussion and analysis of shared experiences. Examine business and hospitality functions and their relation to each other. The use of data as a management resource will be an important consideration throughout the course.

Site Governance & Management

Focus on the strategic management of a seniors’ housing community including the legal, political, and ethical framework in which the manager achieves the organization’s mission. Examine the site manager’s role in forming an executive management team and in relation to governing entities.

Aging Processes

Gain knowledge of the aging processes. Understand the impact of aging on the individual and explore concepts of successful aging and how these may be utilized.

Elective Courses
Leadership Skills

Acquire new knowledge and skills in leadership. Focus on moving an organization or a site to a new, higher level of effectiveness, efficiency and/or workplace fulfillment.

Human Resource (HR) Management

Discover the framework for a successful HR function. Explore common HR methods and clarify roles and responsibilities within the seniors housing site.

Management Principles

Examine key areas of management principles and common skills of effective managers. Focus on practical elements of managerial activities through discussion and analysis.

Personal & Professional Development

Gain skills in presenting yourself professionally and achieve work/life balance. Assess your personal and professional needs and develop an action plan to support short and long-term work and personal growth.

Essentials of Finance

Improve your financial acumen. Learn how to analyze financial statements, make capital budgeting decisions, and manage a budget. Emphasis in this course is on the practical application of theory through practice exercises/examples.

Risk Management

Risk management is a critical skillset in organizational best practices. Effective risk management reduces negative impact of crises and provides tangible benefits and cost savings.

Program Materials:

Learners will be required to have:  a computer with a reliable Internet connection, a headset (preference), and microphone.

Program Completion Requirements: 

The methods of evaluation are based on applied learning opportunities relating to the profession. Completion/submission of all assignments and projects is required. A 65% average or better on course work outline in Methods of Evaluation. You must acquire a 65% in all courses, in order to earn the certificate.

How to Register:

Registration is available online 24/7. Both Visa and Mastercard payments are accepted. If you are a business or organization looking to register one or more employees, contact us for information on setting up a Company Profile.

  1. Click to Register Now
  2. Select desired courses and add to cart
  3. Create an/Sign into account
  4. Click Checkout, follow prompts
  5. You are done!

You have questions, we have answers. Contact us by email or call 403.356.4900

We understand that you still have questions about the programs.
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